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F.A.Q.

Frequently Asked Questions

Frequently Asked Questions

If your question can’t be found below, is not answered to your satisfaction or if you have any further questions, please do not hesitate to contact us by info@sailroyalgreenwich.co.uk.

THAMES TALL SHIP CRUISE

You will embark on one of the Tall Ships at Royal Arsenal Pier, Woolwich. Your voyage will take you through the Thames Barrier, past the O2 Arena, Emirates Air-Line, Canary Wharf, Queens House and The Royal Observatory and from the eastern hemisphere into the western crossing of the Meridian Line, which is marked by a laser in evenings. After passing the Old Naval College and recently re-opened Cutty Sark, the ship returns to Royal Arsenal.

During all cruises you will pass at close distance the Tall Ships moored in the Thames near Maritime Greenwich and Woolwich. A great experience.

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THAMES TALL SHIP CRUISE + FIREWORKS (EVENING CRUISES ON SELECTED NIGHTS)

The sailing route of this cruise is the same as the regular cruise, but it has spectacular fireworks included. You will watch the fireworks, which is set off on the river, on board.

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VIP THAMES TALL SHIP CRUISE / PARADE OF SAIL

Take the opportunity to enjoy a full night on the river. The cruise departs daily at 6:30pm. In the reception area you will receive a welcome drink. On board the professional crew will serve a delicious buffet dinner, in addition to various savoury snacks. There is a cash bar available and at the end of the cruise you can enjoy the magnificent fireworks display (evening cruises only).

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THAMES TALL SHIP CRUISE PACKAGE

  • You can normally choose from three departures per day for the Thames Tall Ship Cruise: morning (11 am), afternoon (2 pm) and late afternoon (5 pm).
  • There is one departure every evening (8 pm) for the Thames Tall Ship Cruise + Fireworks.
  • The duration of the day cruises (11 am, 2 pm and 5 pm) will be 2-2.5 hours. The Fireworks Cruise (8 pm) will take approximately 2.5 hours.
  • The following pastry and snacks will be served: sweet table snacks (for example brownies, Dutch caramel waffles, Dutch sugar pretzels, assorted muffins) and savoury snacks (for example cheese snacks, mini pizza, chicken yakitori with spring onions, mini sausage rolls).
  • Drinks are not included. There is a cash bar where you can buy wine, beer and soft drinks.

VIP THAMES TALL SHIP CRUISE PACKAGE + PARADE OF SAIL

  • Daily departure at 6.30pm
  • The duration of the VIP Thames Tall Ship Cruise is 4 hours.
  • You will receive a welcome drink in the reception area.
  • The following buffet will be served on board: Couscous salad, Coconut & Lemongrass infused Pilau Rice, Chicken Tikka Masala, Beef Beer Cheese Stew, Potato Gratin, French bread with butter, olive oil & aioli and Pate with fruit compote and Nuts. Dessert: Panna Cotta with Red Fruits.
  • Fireworks display at the end of the evening cruise (not during Parade of Sail).
  • Drinks are not included but there is a cash bar where you can buy wine, beer and soft drinks.
  • Adult price is £154.90 on evenings and £164.90 Parade of Sail. For children under 15 there is a £50 discount, students and seniors (65+) obtain a £10 discount.
You will find the Registration Point in the former Royal Artillery Museum (Firepower) on the site of the Greenwich Heritage Centre: Artillery Square, Royal Arsenal, London SE18 6ST.

We strongly recommend that you travel to Woolwich Arsenal by public transport. If you want to travel by car, nearby parkings can be found here.

To download a detailed itinerary, please click here (PDF).

The following websites can give you the latest information to help you plan your journey to the registration point:

Transport for London Journey Planner http://journeyplanner.tfl.gov.uk.

For our extended travel advice, please click here (PDF).

The registration point is located at the the entrance of the former Royal Artilley Museum (Firepower). Please make sure you arrive in good time at this location, which opens 60 minutes before departure. Boarding will commence directly after registration has closed. The ship will leave on time and unfortunately it cannot wait. The address of the former Artillery Museum is: Artillery Square/No. 1 Street, Royal Arsenal, London, SE18 6ST, please find a travel advice above.
Passengers will be guided per group per ship to embark at Royal Arsenal Pier, Woolwich. Please make sure you register first in the Check-in area. The check-in is located at the former Royal Artillery Museum (Firepower). The address is: Artillery Square/No. 1 Street, Royal Arsenal, London, SE18 6ST. Please find a travel advice above.
You will be aboard one of the ships of our fleet of Tall Ships. Which ship will be sailing, depends on how many tickets are sold per cruise. The capacity per ship varies between 20 and 150 people. Check our fleet here.

Daily a few ships will sail for the public cruises. The other ships are exclusively reserved for corporate hospitality. Public cruises will depart at different times than the corporate cruises.

For some cruises, passengers will travel in a single tall ship, but for many they will travel as a group. The exact route of the cruise may vary for safety and other reasons.

We will notify you which ship you will board when you receive your boarding pass at the registration point in Woolwich, 30 minutes before departure.

If you want to stick together as a group with friends or family, but you have booked separate tickets, please register together and mention you would like to go on the same ship. We will try to accommodate you all on one ship.

Ships will be mostly motoring up and down the river as per the Thames regulations. However, we do have permission to raise sails if appropriate. We will do this as much as possible depending on how many vessels are present on the Thames, the weather circumstances and tidal period.
Every evening during our events there will be a spectacular fireworks display. This will be lit from a pontoon on the Thames near Maritime Greenwich or near Woolwich Royal Arsenal Pier. All ships will stay on the river during this spectacle, providing you a magnificent view on the fireworks, the ships, and the shore side and its spectators.
When you book your ticket(s), you will receive a confirmation e-mail including a PDF with travel information. This e-mail holds a unique bar code. This is your e-ticket. Make sure to print this e-mail and bring it with you to the registration point on the day of departure.

When you register, your e-ticket will be scanned and you’ll be told which ship to board. When the ship is ready you will be gathered in groups for embarkation.

Tall Ships are on average 80-100 year old ships with less facilities for disabled. Nonetheless, our piers and larger Tall Ships are accessible for disabled people. Off course every ship has sanitary fittings on board.

At this early point in time we do not know which ship will sail at what time. Please announce if you prefer a more accessible ship when you register in the reception area before boarding. We will try to arrange the most accessible ship that leaves at that moment. The ticket fee for disabled people is the regular ticket price.

  • All ships are fully inspected by the British Food and Health Inspection.
  • Each captain has been fully trained on the river Thames and holds a PEC license (or there is a pilot on board who does).
  • Each ship has its own full insurance, including for all passengers.
  • The ships are built for sailing on open sea and therefor are completely safe for sailing on the Thames. All ships meet international safety requirements set by MCA.
  • The Thames is a very calm river. Sea sickness is not likely as long as you don’t suffer from it.
  • The event Sail Royal Greenwich has been licensed by Greenwich Council.
You will be more comfortable aboard wearing flat shoes; high heeled shoes are not advised. There will be more breeze on board than on land, so do bring a jacket or coat. Sunscreen and a hat on hot days are recommended.
The registration point opens 60 minutes before departure. If you arrive earlier, you can visit the Greenwich Heritage Centre or Royal Arsenal. The Heritage Centre is on the opposite of our registration area. For more information on the events check with the Royal Borough of Greenwich.
If it rains, passengers may shelter in the interior saloons or underneath the awnings on the outside decks.

In certain circumstances, for example fog or storms, the event will not take place. However, this is very unlikely on the Thames at this time of year. Find details on terms and conditions here.

All ships must leave on time, due to the Thames tides. If you are late and you will miss your trip, or are unable to attend, your ticket will be void. Please note that tickets are not transferable to another trip and are non-refundable.
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